Additional support depends on whether the customer has an active phone and email support agreement:

• Customers with an active phone and email support agreement can contact DecisionEdge Support using the DecisionEdge Support Form or by calling +1 (805) 277-1001 x702 or support@decisionedge.com.
• Customers who purchased the software but do not have an active support agreement can purchase an add-on agreement for $149 that will be synchronized with the original purchase date: Click here to purchase the agreement.
• Incident-based support is also available for a price of US $35 per 15 minutes.

End users can modify many of the text fields in charts and reports. Don’t forget to save the chart or report after you make the modification. The change will modify the chart or report.

Yes, DecisionEdge consultants are available to work with your organization to design and deliver the interactive graphics and reports you need. We can modify an existing report in our library or build you a brand new one. Send us your example today and we will send you an estimate.

• DecisionEdge for Microsoft Office Project is a chart and report viewer embedded in Microsoft Office Project. The embedded product will allow you to see up to 50 projects at onetime because Microsoft limits the number of projects a user can open.
• DecisionEdge Portal is an online chart and report viewer that uses Microsoft Sharepoint Services (MOSS) or Project Web Access (PWA). This tool uses the DecisionEdge Warehouse that aggregates an unlimited number of project and project data for a portfolio view.
• DecisionEdge Designer is a developer’s toolkit that can be used to create entirely new charts and reports that can be shared with other DecisionEdge users. The typical user is an IT person or consultant who is familiar with database structures and basic programming concepts (SQL and VB Script). Designer is only necessary when there is a need for custom charts and reports.

No, you can view charts and reports within DecisionEdge Designer, but it will only be for development purposes.  You will not see your company’s data. When you complete the report and send it to your DecisionEdge user, they will be able to view the new report within DecisionEdge for Microsoft Office Project or DecisionEdge WebPortal.

Not necessarily. DecisionEdge for Microsoft Office Project users can modify some of the items on the report.  We often times say they can change the ‘look and feel’ of the report.  For instance, you can change the colors of a line, add your company logo, or change the name of the report to name a few.

The DecisionEdge Designer is a developer’s toolkit that gives users the ability to create brand new reports or modify current reports by adding a custom text field or adding a filter.

Customers with an active maintenance agreement should click here: View Downloads. Enter your email address (or the email address originally used when the software was ordered) to retrieve the current DecisionEdge software.

Yes, of Course. View a Sample Chart.

Software:

Hardware:

• Web Server Hardware: Same hardware requirements as Sharepoint or WSS and at least 1GB of disk space

View the DecisionEdge for Deltek® WebPortal product page

All DecisionEdge products (change from produce to products) with the exception of DecisionEdge WebPortal can operate within a Citrix environment.

Software:

• Operating System: Windows 2000, XP SP2 or higher, Vista, or Windows 7
• .NET 2.0 Framework (automatically installed during installation)
• Compatible with Microsoft Office Project® or Microsoft Office Project Professional®: 2003 and higher

Hardware:

• 300MB hard drive for each client
• At least 256MB of RAM

View the DecisionEdge for Microsoft Office Project product page

Software:

Hardware:

• Web Server Hardware: Same hardware requirements as WSS, MOSS, or Sharepoint server and at least 1GB of disk space

View the DecisionEdge for Microsoft Office Project® WebPortal product page

Software:

• Operating System: Windows XP or later
• Compatible with Microsoft Office Project® or Microsoft Office Project Professional®: 2003 and higher
• Other Business Applications: Data can be mapped from any software with an accessible database. Not for use with Primavera.

Hardware:

• 300 MB disk space
• At least 1GB of memory

View the DecisionEdge Designer product page

Software:

• Browser client: Microsoft Internet Explorer and Firefox

Users who wish to host the technology:

Software:

• Compatible with Microsoft Office Project® or Microsoft Office Project Professional®: 2003 and higher
• Browser client: Microsoft Internet Explorer and Firefox
• SQL Server 7.x/2000 or Oracle 8.x or higher
• Windows 2000 or higher

Hardware:

• Minimum of 4GB memory, dual core processor and 1GB disk space

View the DecisionEdge WebEVM product page

Yes. DecisionEdge can display both positive and negative data from any system.